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DBBL Dutch-Bangla Bank PLC Online Ontime Anytime Anywhere অনলাইন, সময়মতো, যেকোনো সময়, যেকোনো জায়গায়
Dutch-Bangla Bank PLC
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Home/Help centre

Help centreসহায়তা কেন্দ্র

Every page the assistant can answer from. Search it here, or just ask. সহায়ক যে সব তথ্য থেকে উত্তর দেয়। এখানে খুঁজুন, অথবা সরাসরি জিজ্ঞাসা করুন।

Knowledge base

101 of 101 pages, read from the bank's public website.

CitizensCharter/CitizensCharter.pdf
Tel: (880) 2223354196-8; 09666322901-905
181,469 ch
financial_literacy/Financial_Literacy_Booklet.pdf
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168,878 ch
investor-relations/Annual-Report-2020/PDFs/Disclosures_on_Risk_Based_Capital_Basel_III_2020.pdf
RISK BASED CAPITAL (BASEL III)
136,732 ch
investor-relations/Annual-Report-2018/PDFs/Disclosures_on_Risk_Based_Capital_Basel_III_2018.pdf
RISK BASED CAPITAL (BASEL III)
136,242 ch
investor-relations/Annual-Report-2017/PDFs/Disclosures_on_Risk_Based_Capital_(Basel_III)_2017.pdf
risk based capital (Basel IiI)
135,022 ch
investor-relations/Annual-Report-2019/PDFs/Disclosures_on_Risk_Based_Capital_Basel_III_2019.pdf
RISK BASED CAPITAL (BASEL III)
133,973 ch
investor-relations/Annual-Report-2016/PDFs/Disclosures_on_Risk_Based_Capital_(Basel_III)_2016.pdf
RISK BASED CAPITAL (BASEL III)
133,836 ch
investor-relations/Annual-Report-2015/PDFs/Disclosures-on-Risk-Based-Capital-(Basel III)-2015.pdf
risk based capital (Basel IiI)
132,025 ch
CitizensCharter/Training on Citizen's Charter_Participants List (1st Quarter).pdf
Online Training on "Citizen’s Charter of the Bank"
125,829 ch
investor-relations/Annual-Report-2022/PDFs/Disclosures_on_Risk_Based_Capital_Basel III_2022.pdf
RISK BASED CAPITAL (BASEL III)
119,045 ch
investor-relations/Annual-Report-2023/Disclosures_on_Risk_Based_Capital_Basel III_2023.pdf
RISK BASED CAPITAL (BASEL III)
115,180 ch
investor-relations/Annual_Report_2025/Disclosures_on_Risk_Based_Capital_Basel III_2025.pdf
RISK BASED CAPITAL (BASEL III)
109,786 ch
CitizensCharter/Training on Citizen's Charter_Office Order (3rd Quarter)2026.pdf
DBBL/100/014/2026/8395 March O8, 2026
107,341 ch
forms/sme/SME_Disbursement_Kit.pdf
Documents Document
106,027 ch
CitizensCharter/Training on Citizen's Charter_Office Order (2nd Quarter).pdf
D BBL/100/014/2025/23639 Novemebr 20, 2025
92,644 ch
investor-relations/Annual-Report-2014/PDFs/Disclosures-on-Risk-Based-Capital-(Basel II)-2014.pdf
a) The name of the top corporate entity in the Dutch-Bangla Bank Limited (the Bank)
80,225 ch
forms/retail/Auto_line.pdf
flexible facility with minimum security
76,831 ch
nis/DBBL_Code_of_Conduct_2017.pdf
Note: This Policy Manual is an intellectual property of Dutch-Bangla Bank Limited (DBBL), reproduction
71,687 ch
investor-relations/Annual_Report_2013/PDFs/Disclosures_on_risk_based_capital_(Basel II)_2013.pdf
disclosure on risk based capital (Basel II)
71,338 ch
bbcirculars/codeofconduct.pdf
weAviwcwW mvKy©jvi bs- 16 ZvwiL t --------------------
68,739 ch
investor-relations/Annual_Report_2012/PDFs/Disclosures_on_risk_based_capital_(Basel II)_2012.pdf
disclosure on risk based capital (Basel II)
63,607 ch
CitizensCharter/Training on Citizen's Charter_Participants List (3rd Quarter).pdf
Online Training on "Citizen’s Charter of the Bank"
43,844 ch
forms/retail/home_line.pdf
flexible facility with minimum security
40,547 ch
investor-relations/Annual_Report_2011/PDFs/disclosure on risk based capital(Basel II).pdf
disclosures on risk based capital (Basel II)
35,775 ch
CitizensCharter/TrainingonCitizen'sCharter_ParticipantsList(2ndQuarter).pdf
K/ Dutch-Bangla Bank
29,822 ch
electronic-banking/visasignature.html
WELCOME TO THE PRESTIGIOUS FAMILY OF
27,635 ch
electronic-banking/mastercardworld.html
WELCOME TO THE PRESTIGIOUS FAMILY OF
27,496 ch
CitizensCharter/Training_Citizens_Charter25-26_Q4.pdf
DBBL/IOO/O 14/2026/22060 June 15, 2026
26,502 ch
investor-relations/Annual-Report-2021/PDFs/Disclosures_on_Risk_Based_Capital_Basel_III_2021.pdf
on 3 June 1996. The number of branches was 220 and sub-branches was 76
22,041 ch
forms/sme/sme_application.pdf
Customer's Name : Customer's IC :
19,408 ch
schedule_charge/credit-cards-charges.pdf
Effective from November 09, 2025
16,153 ch
forms/account_options/Internet_b_application.pdf
Internet Banking, ELECTRONIC-BANKING DIVISION
16,000 ch
forms/cards/Intl_debit_card.pdf
The applicant acknowledges to have already agreed to the terms and conditions related to
15,527 ch
offshorebanking/
Hot Line: +8801938801756, +8801968378132
15,353 ch
electronic-banking/PDF/DBBL-Credit-Card-Features.pdf
COMMON BENEFITS OF ALL DBBL CREDIT CARDS
13,978 ch
forms/cards/OD_application.pdf
DBBL- NEXUS Silver/Gold OD Card Application Form
12,878 ch
csr-research/research_pdf/proposal-format.pdf
DBBL-CSR Grant for Technology Incubation
9,561 ch
forms/account_options/SMS_application.pdf
Internet & SMS Banking, ELECTRONIC-BANKING DIVISION
9,480 ch
fc/Exchange-Rate.pdf
Treasury Division (Front Office)
9,152 ch
csr-research/research_pdf/proposal-guidelines.pdf
DBBL-CSR Grant for Technology Incubation
5,602 ch
forms/cards/credit_card_payment.pdf
Date: ............/............/..................
4,780 ch
electronic-banking/value-plus-services.html
Value Plus Services of Credit Card
4,614 ch
The first fully cardless banking
3,959 ch
https://www.dutchbanglabank.com
The first fully cardless banking
3,959 ch
complaint-cell/central-customer-services.html
Central Customer Services and Complaint Management Cell
3,729 ch
CitizensCharter/Training on Citizen's Charter_Office Order (4rd Quarter).pdf
Subject: Online Training on ``Citizen's Charter of the Bank"
3,118 ch
about-us/brief-history.html
Even with a history of hefty technological investments and an even larger donations, consumer and investor confidence has never waned. Dutch-Bangla Bank stock set the record for the highest share price in the Dhaka Stock Exchange in 2008.
2,891 ch
allTvads.html
Your browser does not support HTML5 video.
2,877 ch
electronic-banking/credit-cards.html
Welcome to the world of DUTCH-BANGLA BANK Nexus Credit Cards!
2,827 ch
electronic-banking/debit-cards.html
(For details Please click on each card)
2,638 ch
financial_literacy/Financial_literacy.html
Financial Literacy Week Celebration-2025
2,228 ch
CitizensCharter/Training on Citizen's Charter_Office Order (1st Quarter).pdf
DBBL/100/014/2025/18702 August 14, 2025
2,216 ch
financial_literacy/FinancialLiteracyProgram2023.pdf
Financial Literacy Programs 2023
2,184 ch
CitizensCharter/Training on Citizen's Charter_Office Order (3rd Quarter).pdf
DBBL/100/014/2025/1807 February 16, 2025
2,110 ch
electronic-banking/mastergoldlintcredit.html
MasterCard Gold International Credit Card
2,032 ch
electronic-banking/visagoldintcredit.html
VISA Gold International Credit Card
2,026 ch
electronic-banking/forms.html
This is a list of all forms available for your convenience online. Please print them, fill them out and take it to your nearest branch for faster service.
2,005 ch
electronic-banking/platinum.html
VISA Platinum Card (the Premium brand):
1,948 ch
offshorebanking/image-checker.html
Hot Line: +8801938801756, +8801810177393, +8801968378132
1,805 ch
electronic-banking/mastergoldlocalclassiccredit.html
MasterCard Gold Local Credit Card
1,802 ch
electronic-banking/masterclassicintcredit.html
MasterCard Classic International Credit Card
1,795 ch
electronic-banking/titanium.html
MasterCard Titanium Card (the Premium brand)
1,792 ch
electronic-banking/visagoldlocalcredit.html
Credit Card Annual / Renewal Fee
1,781 ch
electronic-banking/masterclassiclocalcredit.html
MasterCard Classic Local Credit Card
1,756 ch
electronic-banking/visaclassicinternationalcredit.html
VISA Classic International Credit Card
1,749 ch
electronic-banking/masterinternationaldebit.html
MasterCard International Debit Cards
1,703 ch
electronic-banking/visainternationaldebit.html
Annual Fee (2nd year onwards):
1,677 ch
CitizensCharter/CitizensCharterCommitteeTeamFocalPoint.pdf
Citizen’s Charter Implementation Team:
1,633 ch
financial_literacy/FinancialLiteracyDayCelebration_ 2024.pdf
Celebration of Financial Literacy Day on 4 th March, 2024 by Dutch-Bangla Bank PLC.
1,616 ch
investor-relations/risk-based-capital.html
Risk Based Capital (Basel II / III)
1,428 ch
financial_literacy/LiteracyDayCelebration2023.html
A few photographs of celebration of Financial Literacy Day by Dutch-Bangla Bank PLC.are presented hereunder:
1,369 ch
CitizensCharter/Yearlyactionplanfortheyear2026-2027.pdf
Annual Action Plan on Implementation of Citizen’s Charter for
1,359 ch
electronic-banking/instantdebitcard.html
Annual Fee (2nd year onwards):
1,353 ch
electronic-banking/internet-payment-gateway.html
DBBL is the first bank in Bangladesh to introduce e-payment gateway. This gives a person the liberty to purchase online, pay utility bills etc. Most importantly, the Person does not need to be a DBBL account holder.
1,293 ch
electronic-banking/mastercarddebit.html
Annual Fee (2nd year onwards):
1,253 ch
electronic-banking/visadebitcard.html
Annual Fee (2nd year onwards):
1,230 ch
CitizensCharter/Yearlyactionplan2025.pdf
Annual Action Plan on Implementation of Citizen’s Charter for
1,185 ch
CitizensCharter/training_on_citizencharter.html
Training Participants List & Office order for the year 2025-2026
1,039 ch
nis/right-to-info.html
National Integrity Strategy (NIS) Focal Point
1,003 ch
nis/nis-focul-point.html
National Integrity Strategy (NIS) Focal Point
999 ch
CitizensCharter/citizensCharterQuarterlyReport.html
Click to get Citizen's Charter Quarterly Reports
965 ch
CitizensCharter/meeting_with_stakeholder.html
Meeting with Stakeholders on Banking Services 23 June 2026
872 ch
nis/nis.html
National Integrity Strategy (NIS)
837 ch
CitizensCharter/CitizensCharter.html
Citizen's Charter Committee, Team & Focal Point details
830 ch
csr-research/research.html
Grant for Technology Incubation in Agriculture (DBBL-CSR-GraTA)
818 ch
contact-us/head-office.html
Tel: 02223354196-8, 02223359229
762 ch
complaint-cell/complaint-cell.html
Online Ontime Anytime Anywhere
753 ch
nis/nis_reports.html
Click to get NIS Quarterly Report
706 ch
financial_literacy/LiteracyDayCelebration.html
688 ch
nis/awareness.html
National Integrity Strategy (NIS) Public Awareness
688 ch
SustainableFinance/SustainableFinance.html
Online Ontime Anytime Anywhere
675 ch
financial_literacy/LiteracyDayCelebration2024.html
Literacy Day Celebration 2024 Leaflet
673 ch
CitizensCharter/yearly_action_plan.html
623 ch
nis/nis_work_plan.html
620 ch
financial_literacy/pictures.html
Financial Literacy programs 2023
601 ch
financial_literacy/LiteracyDayCelebration2026.html
574 ch
financial_literacy/LearningMaterials.html
568 ch
allBillboards.html
567 ch
csr-research/csr-faq.html
Frequently Asked Questions (FAQ) option will be updated soon.
548 ch
csr-research/csr-upload.html
507 ch
nis/staff_awareness.pdf
 নিরাপদ লেিদদদির জন্য নিনিত করুি আপিার কার্ ডটি EMV নিপ ও PIN সংবনেত।
488 ch

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